Privacy policy
COOKIE & PRIVACY POLICY
This is the Cookie and Privacy Policy for Symprove Ireland Ltd and applies to our site www.symproveireland.ie
PROTECTING YOUR PRIVACY
At Symprove Ireland, we are 100% committed to protecting the privacy and security of our customers and site visitors.
If you have any questions about how we Protect Your Privacy, please contact us at accounts@symproveireland.ie
This Cookie and Privacy Policy (together with our terms of use and any other documents referred to on it) applies to Symprove Ireland Limited (“us”, “our”, “we”) which sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
This policy explains how Symprove Ireland uses your personal information.
Please read this Cookie and Privacy Policy before using our website or submitting any personal information. By using our website, you are accepting and consenting to the practices described in this Cookies and Privacy Policy. The company that is responsible for your privacy, the data controller, is Symprove Ireland Ltd. We will use this information subject to the General Data Protection Regulations (GDPR) and any applicable data protection legislation in Ireland and the E.U.
We are committed to protecting and respecting your privacy.
HOW WE COLLECT INFORMATION?
As an approved stockist you will have log in details to access the ordering portion of the site. You have the option to apply for a trade account by contacting accounts@symproveireland.ie.
We may also collect, and our third-party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .ie and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us. This will allow us to provide you with value-added services such as keeping you informed of our products and services. You can also provide us with additional information, which will allow us to provide you with a more personalised experience whenever you visit our website.
HOW WE USE YOUR INFORMATION?
To get the full experience of our website and to be able to order online and make full use of the website features, your computer, mobile device or tablet will need to accept cookies.
The cookies on our website don’t store sensitive information such as your name, address or payment details but they allow us to access this information once you have signed into your account. If you’d prefer to restrict or delete cookies from the Symprove Ireland website, you can use your browser to do this. To do this on Google Chrome – click here, to do this on Internet Explorer - click here, to do this on Safari – click here, to do this on Firefox – click here, for all other browsers please check out their website on how to restrict or delete cookies.
We use the information you provide us for the following;
- Safety, security, health, training, administrative and legal purposes;
- Advertising and marketing for us, our Group and third parties;
- Studies, research and development;
- Customer surveys;
- Customer care;
- Where required by law or in connection with legal proceedings or disputes;
- Any other uses set out in the terms and conditions for use of our services.
DIRECT MARKETING
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at accounts@symproveireland.com. All emails, SMS and newsletters from this website allow you to opt-out of further mailings by clicking on the link or responding “unsubscribe”.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
HOW YOU CAN UNSUBSCRIBE
If at any point you no longer wish us to hold your personal information or you do not want to receive information from us you can unsubscribe in the following ways;
- You can click the unsubscribe link in any communication that we send you by email and you will automatically be unsubscribed from this type of communication. As the unsubscribe request is been processed, you may continue to receive communications that are already on route to you for a short period.
- Contact us at accounts@symproveireland.com giving as many details as possible so we can remove your data from our systems and or communication lists.
USE OF COOKIE TECHNOLOGY
We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.
(1) Site functionality cookies – these cookies allow you to navigate the site and use our features.
(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, this helps us in improving both our websites functionality and your online shopping experience.
(3) Customer preference cookies – when you are browsing or shopping on our website, these cookies will remember your preferences (like your language or location), this makes a better shopping experience for you on our website.
(4) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you.
By using our site, you agree to us placing these types of cookies on your device and accessing them when you visit the site in the future. The cookies on our website do not store sensitive information such as your name, address or payment details but they allow us to access this information once you have signed into your account. If you would prefer to restrict or delete cookies from the Meaghers Pharmacy website, you can use your browser to do this. To do this on Google Chrome – click here, to do this on Internet Explorer - click here, to do this on Safari – click here, to do this on Firefox – click here, for all other browsers please check out their website on how to restrict or delete cookies.
WHAT COOKIES ARE USED ON SYMPROVEIRELAND.IE
CART The association with your shopping cart.
VQT/999999-/17950970v2
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
CHANGES TO OUR POLICY
From time to time, it may be necessary for us to review and revise this Cookies and Privacy Policy. We reserve the right to change our Cookies and Privacy Policy at any time. Amendments or replacements of the Cookies and Privacy Policy will be posted on our website. Your use of our website will constitute your acceptance of any revisions, amendments
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different from the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Strictly Necessary Cookies
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Cookie Subgroup |
Cookies |
Cookies used |
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www.symproveireland.ie |
_secure_session_id, cart_sig, cart_ts, cookietest, OptanonAlertBoxClosed, OptanonConsent, secure_customer_sig |
First Party |
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symproveireland.ie |
First Party |
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OptanonConsent |
Third Party |
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nsid |
Third Party |
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enforce_policy, l7_az, LANG, ts, ts_c, tsrce, x-cdn, x-csrf-jwt, x-pp-s |
Third Party |
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
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Cookie Subgroup |
Cookies |
Cookies used |
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https://symproveireland.ie/ |
_hjIncludedInPageviewSample, _hjIncludedInSessionSample, s_xxxx |
First Party |
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symproveireland.ie/ |
_ga, _gat, _gclxxxx, _gid, _hjAbsoluteSessionInProgress, _hjFirstSeen, _hjid, _hjTLDTest, _landing_page, _s, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y |
First Party |
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JSESSIONID |
Third Party |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
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Cookie Subgroup |
Cookies |
Cookies used |
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https://symproveireland.ie/ |
First Party |
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.